This is where you should answer the most common questions prospective customers might have. It’s a good idea to cover things like your return policy, product warranty info, shipping and returns, etc. Check out the examples below.


What’s your return policy?

if you are unhappy with an item please get in touch, I will always replace any posted item that has broken


Do you ship oversees and to P.O. boxes?

Yes, however you will be responsible for any import duties


Do you have customer service?

Of course! Dwyryd ceramics is run by just me so you will always get to speak direct to me and I will deal with any issues