FAQ
What’s your return policy?
if you are unhappy with an item please get in touch. I will always replace any posted item that has broken during shipping, however I can't be responsible for any breakages after you've received the item
Please note all my pieces are handmade and have little quirks that you won't find with mass produced pieces. These are unique qualities and are not faults. Anything with a genuine fault will be discounted before selling. Please make sure you are happy with this before purchasing.
Do you ship oversees and to P.O. boxes?
no I'm sorry, UK postage only
Do you have customer service?
Of course! Dwyryd ceramics is run by just me so you will always get to speak direct to me and I will deal with any issues.
